At Wedven, your trust is our foundation. We’re committed to providing a fair, transparent, and secure booking experience, ensuring every user and vendor interaction follows clear terms designed for reliability and peace of mind.
Nature of Services
- Wedven is a digital wedding platform connecting customers with vendors (venues).
- Wedven is an intermediary and does not own or operate the vendor services.
User Responsibilities
- Provide accurate information while booking.
- Review vendor details, terms, and availability before confirming.
- Use the platform lawfully and respectfully.
Vendor Responsibilities
- Honor all confirmed bookings.
- Provide accurate service descriptions and pricing.
- Adhere to Wedven’s cancellation, refund, and reschedule policies.
Payments
- Payments are processed through secure gateways.
- EMI/Pay Later options are subject to bank/NBFC terms.
- Wedven charges applicable platform/processing fees.
Cancellations, Refunds & Reschedules
- Request data access or correction.
- Request deletion of your personal data (subject to legal/business obligations).
- Opt out of marketing communications anytime.